FREE DISCREET SHIPPING ON ALL ORDERS OVER $200AUD - 30 Days Returns - 1 year warranty

Shipping & Delivery

FREE SHIPPING (within Australia only) on orders over $200AUD

Australia - Spend over $200 and you'll get free immediate shipping within Australia - Australia Post (eParcel)

 

AUSTRALIAN DELIVERIES

Australia Post eParcel 2-5 Business days

$9.99 AUD Flat Rate per order
Deliveries outside of metropolitan areas may take longer.
If you are not available at time of delivery, a card may be left for you to collect your parcel from the nearest Post Office or the parcel will be left securely in your letter box or at your door step.

(Don't worry all items are packaged discreetly with no identifying markings)

 *Tracking number provided 

 

Express Post  1-3 Business days 

$13.99 AUD Flat Rate per order
$18.99 AUD 0.5kg+ (eg. Multiple product purchases)

Deliveries outside of metropolitan areas may take longer.
If you are not available at time of delivery, a card may be left for you to collect your parcel from the nearest Post Office or the parcel will be left securely in your letter box or at your door step.

(Don't worry all items are packaged discreetly with no identifying markings)

*Tracking number provided 

 

Registered Post 2-4 Business days 

$13.99 AUD Flat Rate per order

Registered Post gives you an added level of security.
This service will require your signature when the parcel is delivered.
If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
(Don't worry all items are packaged discreetly with no identifying markings)

 *Tracking number provided 
 *Proof of delivery
 *Insurance 

*Please note, all transit times displayed are estimates only and are provided by the transport company.  

INTERNATIONAL DELIVERIES

7-14 business days - Asia / Asia-Pacific

$29.99 AUD Flat Rate per order

 

ONLY PAYPAL WILL BE ACCEPTED FOR INTERNATIONAL ORDERS

-Credit card payment will be refunded immediately  

Rest of the world 

Please place your order and in the Note section enter required shipping method. we may contact you regarding any additional shipping fees that may apply. 

Sea Mail (Transit time may vary according to location)

$29.99 AUD Flat Rate per order

 

Air Mail - may attract higher fees & available on request

*signature on delivery

 

Registered Post International - may attract higher fees & available on request

*Proof of posting and signature on delivery

 

Deliveries outside of metropolitan areas may take longer.
This service will require your signature when the parcel is delivered.
If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
(Don't worry all items are packaged discreetly with no identifying markings)

 

International customers please note: International customers visiting this site warrant, understand and agree to the following:
- Customers will be liable for any customs charges, duties, or tariffs for their destination country
- Customers understand that if customs impounds the goods sent from us, charges &/or cost of goods will not be refunded.
- Customers understand that if the goods are returned to us, the customer will be charged additional delivery fees to resend the parcel.

 

For any further information or questions, please feel free to contact us at:

Email: support@joujou.com.au

Ph: 1300 135 955